Business Management and Administration
The Accounting Operations program prepares students for employment as a billing and cost rate clerk, accounts receivable clerk, accounts payable clerk, payroll clerk, accounting clerk, file clerk, general office clerk, bookkeeper, or accounting assistant. It offers a broad foundation of knowledge and skills expanding the traditional role of the bookkeeper.
The content includes double-entry accounting principles; methods of recording business transactions; preparation and analysis of various documents and financial statements; payroll records and tax forms; accounting control systems; account and transaction analysis; inventory methods; the aging process; depreciation, and the application of accounting principles to various entities.
Administrative Office Specialist
The purpose of the Administrative Office Specialist program is to prepare students for employment as a general office clerk, a secretary, an administrative assistant, or to provide supplemental secretarial training for persons previously or currently employed in any of these occupations. The Administrative Office Specialist program offers a broad foundation of knowledge and skills expanding the traditional role of the administrative assistant.
The purpose of this program is to prepare students for employment as machine shorthand free-lance reporters and / or official court reporters. It involves writing verbatim (word-for-word) testimony and producing transcripts of the testimony. Instruction includes an introduction to verbatim writing skills to work with persons with hearing loss (CART – Communication Access Real-time Translation) in classrooms, and provide captioning for television. Our programs offer the latest technology in computer-aided transcription and real-time writing. Students work with equipment that instantaneously translates what is being said by the speakers and projects the words onto a television screen for the benefit of persons with hearing loss, or onto computer monitors for the benefit of trial participants.Students completing Court Reporting Transcriptionist and Court Reporting 2 possess the entry-level skill-set of a scopist or transcriptionist. To become a Court Reporter, students must complete all three levels of the program in sequence.
Legal Administrative Specialist
The Legal Administrative Specialist program is designed to prepare students for employment as an Information Technology Assistant, Front Desk Specialist, Administrative Support, and Legal Administrative Specialist. It is intended to provide supplemental training for persons previously or currently employed in any of these occupations.
The program prepares individuals to perform secretarial duties utilizing knowledge of legal terminology and legal office procedures; to transcribe legal documents; to perform legal office functions; to produce quality work using advanced features of business software applications; to research job opportunities; and to produce high quality employment portfolios and job-seeking documents.
After successfully completing the Legal Administrative Specialist program, the student will be able to perform legal secretarial activities and will have developed skills in keyboarding, records management, communications, human relations, machine transcription, computer applications, and decision making.
Medical Administrative Specialist
The purpose of the Medical Administrative Specialist (Medical Secretary) training program is to prepare students for employment as medical secretaries, medical office clerks, medical insurance secretaries, medical records clerks or medical administrative specialist. The Medical Administrative Specialist training program is also tailored to persons previously or currently employed in the medical field.
The Medical Administrative Specialist prepares individuals to perform secretarial duties utilizing knowledge of medical terminology and medical office procedures to transcribe medical documents and to produce quality work using advanced features of business software applications.
Business Supervision and Management/Business Management and Analysis
The Business Supervision and Management/Business Management and Analysis program is designed to prepare students for employment as a general office clerk, supervisor/manager trainee, or supervisor and to provide supplemental training for persons previously or currently employed in any of these occupations.
Customer Service Representative:
The Art of Personal and Business Success 600 hours
The Customer Service Representative Program prepares students for initial employment in the field of customer service and provides students with the human relations and communications skills essential for personal or business success and for leadership. After successfully completing the four-course sequence that includes Telecommunications Clerk, Telesales Representative, Customer Service Representative, and Customer Service Manager, the student will be proficient in demonstrating the following knowledge, skills and abilities necessary for success: (1) Technology literacy & related software; (2) Communications, human relations & telephone skills; (3) Selling techniques; and (4) Supervisory, problem solving & critical thinking skills.
Marketing, Management and Entrepreneurial Principles
The Marketing and Business Ownership Program prepares students for employment in Marketing occupations and/or to open a face-to-face or internet-based business. After successfully completing the three-course sequence that comprise the program which includes Sales Person, Retail, Marketing Managers, and Business Ownership/General Manager, the student will be proficient in demonstrating the following knowledge, skills and abilities: (1) Technology literacy and related software applications; (2) Entrepreneurship; (3) Applications of distribution, merchandising, financing, product & service planning, pricing, selling, purchasing, advertising & sales promotion, and safety/risk management; (4) problem solving & critical thinking skills; (5) Money management; (6) Economic principals; (7) Global business trends; (7) Effective communication; and (8) Human relations skills necessary for success in the field.